Trust,
Transparency
and Privacy

At Ahi Plus we take the privacy and security of our users' personal data extremely seriously. This policy explains what data we collect, how we use it and how we protect it.

Data We Collect

• Identity details: First name, surname, email address, phone number
• Address details: Province and district (for location-based matching)
• Profile details: Photo, CV details, work experience, education
• Transaction data: Listings, offers, message records, token movements
• Technical data: Device information, IP address, usage statistics

How We Use Data

• To match service providers with customers
• To manage corporate job listings and CV applications
• To provide secure messaging and send notifications
• To process token purchases (PayTR)
• To keep the platform secure and prevent misuse
• To meet our legal obligations

Data Sharing

Your personal data is not shared with third parties without your explicit consent unless required by law. Payments are processed under the security standards of the Android Store and the iOS Store; your card details are not stored on Ahi Plus servers.

Data Security

• All data is transmitted encrypted (HTTPS/TLS)
• Firebase security rules prevent unauthorised access
• Passwords are never stored as plain text
• Email verification is mandatory
• Regular security audits are carried out

By using the Ahi Plus app and website you are deemed to have accepted the terms below. Please read them carefully.

General Terms

• You must be over 18 to register
• Each user may open only one account
• You are responsible for the security of your account details
• Providing false information leads to account suspension

Purpose of the Platform

Ahi Plus is an intermediary platform that brings together service providers and customers, and employers and job seekers. The platform only connects the parties; it is not responsible for the quality of the service or the terms of the agreement.

Prohibited Product and Service Categories

Ahi Plus is a service platform; it is not open to listings for the sale of goods or products. Posting listings in the following categories is strictly prohibited, without exception:

Attempting to post listings in these categories may have serious legal and criminal consequences under applicable legislation; listings that are detected are rejected before publication and the account may be suspended.

Token System

• Tokens are used only for the in-platform matching service
• Purchased tokens are non-refundable
• Transferring or selling tokens is prohibited
• The service provider pays 1 token when submitting an offer
• The token system does not mean collecting money from any customer

Prohibited Conduct

• Posting misleading or fake listings
• Impersonating someone else
• Requiring payment outside the platform
• Sending messages containing spam, harassment or insults
• Offering illegal services or products

Account Closure

Ahi Plus reserves the right to suspend or close, without prior notice, any account that violates the terms of use.

This notice has been prepared by Ahi Plus, as the data controller, under Law No. 6698 on the Protection of Personal Data.

Data Controller

Personal Data Processed

• Identity: First name, surname, date of birth, ID number, place of birth
• Contact: Email, phone number, address
• Visual: Profile photo
• Professional: CV details, work experience, education, skills
• Transactions: Platform usage history, listing and offer records
• Financial: Token purchase history (card details are not stored by Ahi Plus)
• Data Storage and Google Partnership: None of this data — user details, emails and phone numbers, ID number, token purchase history — is stored on Ahi Plus servers. In partnership with Google, Ahi Plus stores it on Google's highest-security, most advanced servers. The Ahi Plus mobile application software is regularly subjected to advanced security testing and updates. Ahi Plus can never see your card details. The payment infrastructure is provided by the Android Store and the iOS Store, and credit card details are never seen or stored by Ahi Plus. The payment infrastructure is provided by the Play Store and the iOS Store. Highly sensitive information such as an ID number is requested at first sign-in for security reasons. It is retained so that it can be provided to the state and the authorities in cases such as confirming that the user is a real person, fraud, use of the Ahi Plus system for purposes other than its intended one, possible judicial proceedings and security. However, if the user chooses “delete my account”, all data is permanently deleted in accordance with KVKK requirements and nothing is left on any server.

Your Rights

Retention Periods

• Active accounts: for as long as the account is active
• Closed accounts: 3 years, under legal obligations
• Payment records: 5 years, under tax legislation